Thank you for visiting and shopping at Simply Soluble CBD. Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
|Shipment method||Estimated delivery time||Shipment cost|
|FedEx Standard||3-5 business days||Will be calculated at checkout.|
|FedEx Two Days||2 business days||Will be calculated at checkout.|
|FedEx Overnight*||1-2 business days||Will be calculated at checkout.|
|UPS Ground||3-5 business days||Will be calculated at checkout.|
|UPS 3 Day Select||3 business days||Will be calculated at checkout.|
|UPS 2nd Day Air||2 business days||Will be calculated at checkout.|
|UPS Overnight*||1-2 business days||Will be calculated at checkout.|
* Overnight delivery is only available for orders with delivery addresses within the continental United States.
Delivery delays can occasionally occur.
Shipment to P.O. boxes or APO/FPO addresses
Simply Soluble CBD is prohibited by state law from shipping to the following states, Iowa, Nebraska, and South Dakota, if orders are placed with shipping addresses residing in those states, the order will be cancelled and refunded.
Simply Soluble CBD ships to addresses within the U.S., U.S. Territories. Unfortunately due to current laws we are unable to ship to APO/FPO/DPO addresses residing in foreign countries.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
Simply Soluble CBD is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Simply Soluble CBD is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact us to file a claim with the shipping vendor. Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently do not ship outside the U.S.
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.